• ByDesignory01
• June 21, 2023
• Hightech News
• 0 Comments

AI in customer support Try Freshdesk for free As AI in customer service rapidly evolves, more use cases will continue to gain traction. For example, generative AI will move from the contact center into the field. This technology will  ensure frontline field service teams have the right customer, asset, and service history data for the job at hand. Through AI …